Before we work together
The questions that come up before every engagement, answered in full.
What kind of brands are the best fit?
What kind of brands are the best fit?
US DTC brands on WooCommerce, generally between $50k and $300k per month, in beauty, wellness, food, supplements or pet care. We assess adjacent cases when the problem fits—and we will say so honestly when we are not the right partner.
Why is the Diagnostic paid?
Why is the Diagnostic paid?
Because a reliable diagnosis requires access, evidence and senior analysis—and because free audits are usually sales documents. The Diagnostic is normally $3,500—currently $1,750 for the next five engagements while we build published proof. It takes ten business days after complete access and ends with a decision-ready roadmap you can implement with us, your team, or anyone else.
Why not just move to Shopify?
Why not just move to Shopify?
Migration may be the right call—but it should be a conclusion, not the starting assumption. Before recommending it we compare platform economics, workflow requirements, ownership and migration risk. Often the real constraint is workflow, data or ownership, which a migration relocates rather than removes.
Our developer already handles this—why do we need you?
Our developer already handles this—why do we need you?
A capable developer is often essential to implementation. The gap is deciding which constraint to solve first, coordinating the systems around it, and measuring whether it actually moved the business. We set that priority and stay accountable through acceptance—your developer can do the build.
Do we have to start with a retainer?
Do we have to start with a retainer?
No. The normal path is the Diagnostic first, a scoped implementation when the evidence supports it, and a partnership only when at least 90 days of measurable work is visible.
Are the prices fixed?
Are the prices fixed?
The Diagnostic is a fixed fee: $3,500, or $1,750 for the next five engagements. Implementation and Partnership figures are working ranges—we confirm a fixed fee after qualification, based on systems, catalog size, data quality, deadlines and risk, before any work begins.
Why is the Diagnostic discounted, and how long does that last?
Why is the Diagnostic discounted, and how long does that last?
Because published, client-approved proof is worth more to us right now than full margin. The rate applies to the next five engagements and then returns to $3,500. The work, the deliverable and the standards are identical either way—there is no reduced version.
Will you implement the recommendations?
Will you implement the recommendations?
Yes. Implementation is a separately scoped project with explicit deliverables, acceptance criteria, staging, backups and rollback. You are never obliged to hire us for it.
Do you offer performance-only pricing?
Do you offer performance-only pricing?
No. We use fixed fees so incentives, scope and ownership stay clear. No revenue share, no unlimited-work retainers, and no guaranteed commercial outcomes—no credible partner can promise those.
How quickly can we start?
How quickly can we start?
A fit check within days. The Diagnostic typically starts within one to two weeks and takes ten business days once access and data are complete. We take two Diagnostics per month—that is a real capacity limit, not a scarcity tactic, and it exists so senior attention is not spread thin across engagements.
You're based in Argentina—how do we contract and pay you?
You're based in Argentina—how do we contract and pay you?
Delivery is remote and bilingual (English and Spanish). Contracting and payment are standard for US clients: a written agreement and SOW, priced and invoiced in USD, with clear scope, milestones and acceptance criteria. You keep ownership of your store, data and access throughout.
Still not answered?
Start with a free fit check. If a paid Diagnostic is justified, we will say so — and if it is not, we will tell you what to do instead.