What the Diagnostic examines — and the rules we work by
The Diagnostic is the entry point. Here is exactly what it inspects across your store, and the guardrails that keep every engagement honest.
Inside the Diagnostic
Scope
Technical system review
The store treated as an operating asset, not a checklist of best practices.
- WordPress, WooCommerce, PHP and hosting state
- Plugin overlap, maintenance risk and critical dependencies
- Performance, deployment, backup and monitoring process
Scope
Operational workflow review
Where work waits, fails or requires manual correction.
- Catalog, inventory, order, fulfillment and support flows
- Owner, wait time, error rate and rework per step
- Vendor coordination and decision latency
Scope
Commercial review
Every finding connected to money, time or risk.
- Cost, conversion, retention and revenue review
- Evidence register separating facts from assumptions
- Opportunities ranked by impact, evidence, urgency and feasibility
Rules we work by
Guardrail
No free comprehensive audits
We discuss symptoms and fit without charge. A reliable diagnosis requires access, evidence and senior analysis—that work is paid.
- Free fit-check conversation
- Paid, time-boxed Diagnostic
- No disguised sales audits
Guardrail
No guaranteed outcomes
No credible partner can guarantee revenue without controlling demand, price, inventory and execution.
- Controllable actions with defined measures
- Facts separated from estimates
- Verified results only, limitations visible
Guardrail
No unlimited retainers
Partnerships sell prioritized outcomes and reserved capacity—never unlimited tickets.
- Explicit capacity and roles
- Change control on every scope change
- Renewal only when the next 90 days contain measurable work
Discuss this offer
Start with a free fit check. The guardrails above apply from the first conversation, not from the contract.